RUI recognizes that brand loyalty is developed over time and strengthened with every touchpoint including routine maintenance, warranty management, and the overall experience with the local dealerships.
Today, the channels that are common in ecommerce are the same channels building long-lasting relationships with automotive brands.
Multichannel customer service is adding value that builds lifelong brand loyalty in the automotive industry. From pre-sale to ownership to trade-in, RUI has the omnichannel customer service skills to help you deliver a superior customer experience. Our brand ambassadors will help you manage the automotive customer with the analytics tools, digital marketing and multichannel sales solutions your team needs to improve customer retention, optimize lead generation efforts and conversion rates.