Evan is the President and Chief Executive Officer of RUI focusing his efforts on corporate strategy, client services and new client partnerships.
Mike is responsible for strategic initiatives, collaborating with the business and our clients to deliver data/speech analytics and a seamless omnichannel experience.
Mike RussellVice President of Operations
Tom and his team are responsible for designing, implementing and maintaining customer implementations. Partnering with our clients to ensure RUI is delivering and adding value.
Tom LongstreetVice President of Operations
Patrick and his team are responsible for every facet of RUI’s technology including infrastructure, applications, data management, redundancy and disaster recovery.
Patrick StevensVice President of Infrastructure and Technology
Lauren and her team interface with every facet of RUI and are responsible Quality Assurance, behavioral based coaching, compliance and campaign management.
Lauren OwensDirector of QA and Compliance
Paul is responsible for business development and growth within RUI focusing on clients seeking strategic partners evaluating omnichannel alternatives for improved customer experience.
Paul BurkittVice President of Sales
Sarah is responsible for business development and growth within RUI focusing on clients seeking strategic CRM partners offering ‘white glove’ and highly customized brand ambassador service.
Sarah QuinnVice President Business Development
Mark is tasked with developing new opportunities in strategic categories populated by high-growth companies where customized, outsourced programs centered around best-in-class human interaction to scale are in increasing demand.
Mark AlexanderVice President Business Development
Natasha leads our human resource team and is responsible for all aspects of employee relations and benefits, focused on continuous improvement and employee feedback.
Natasha HeineDirector of Human Services
Toni and her team lead the administration and finance of the day-to-day operations of RUI, our culture, community involvement and competitiveness as an employer of choice.