Sales Outsourcing

Increase your revenue per call by up to 30%. From lead generation to calling to closed deals, your RUI team provides more interactions. We’re cross-selling and add-on experts, helping both you and your customers.

GET STARTED

Sales Support Services to Drive New Business Opportunities

Custom Sales Support Solutions to Increase Interactions and Grow Revenue

Provide a frictionless and responsive customer experience with a consistent brand voice across all platforms. Whether it’s phone, chat, email, or social, our customer-obsessed outsourced sales team members provide friendly, informative experiences in every interaction.

  • Territory management
  • Customer relationship management
  • Sales pitch development
  • Objection management
  • Advanced analytics
  • Hiring and training processes
  • B2C and B2B sales
  • Cross-selling and upselling
  • Customer acquisition and retention
  • Inside sales as a service
  • Sales onboarding
  • New product promotion
  • Appointment scheduling

GET STARTED

rui-illo-2_rui-illo-2


Why Clients Trust RUI for Sales Outsourcing Services


“Working with internal spend constraints, we were having a hard time building a dependable in-house sales team. We started working with RUI to do live transfers of interested prospects for our in-house team to close them. In a very short time, we started training the RUI ‘Brand Ambassadors’ to close sales for us at a small fraction of the amount we paid our in-house team. We have since moved almost all our sales to RUI and have seen a wonderful uptrend in our sales and bottom-line results.”

-VP of Customer Care | Fortune 500 utilities company

Featured Client Results with a Customized Sales Outsourcing Program

 

250%

increase in pre-sales support

23%

increase in conversions of pre-sales to customer

Best-In-Class BPO for Back Office Support

We streamline back office operations so you can easily scale your team, reduce costs through improved efficiencies, and maintain consistent customer care.

DOWNLOAD: A BETTER REASON TO OUTSOURCE CUSTOMER EXPERIENCE

Sales Outsourcing Services: Training, Technology, and Processes

Each sales agent receives rigorous training and 1-on-1 attention so they understand your brand, processes, platforms, and values. We are compatible with 100+ support platforms. We take pride in adapting to our client’s tech stack, no matter what platforms you use.

Training

At RUI, we have an extensive curriculum and learning management system, as well as a rigorous training program to help your agents reach their full potential.

Technology

In addition to being trained in 100+ platforms, we are compatible with the following technologies:

  • InContact
  • Freshdesk
  • Zendesk
  • Slack
  • Kustomer
  • Facebook Messenger
  • Instagram
  • Salesforce
  • StellaConnect
  • RingCentral
  • +Your tech stack

Processes & Strategies

  • Analytics & Insights
  • Lead generation
  • Lead qualification
  • Automation & AI
  • Business Process Re-engineering
  • Human-centered Design
  • Best Practice Adoption
  • Risk-based Controls

LEARN MORE ABOUT AGENT SETUP AND TRAINING

Seamless Care Throughout the Entire Sales Lifecycle

At RUI, we know there’s a better way to outsource sales support and improve the customer experience. Our highly-trained team can:

Ready to Increase Revenue Through Better Sales Support?