Blog

Steve Patrick

Recent Posts

15 Tips to Reduce AHT (And Improve Your CSAT)

April 21, 2023 •Steve Patrick

Content Moderation

What Is Content Moderation and Why Is it Important for Customer Experience?

September 30, 2022 •Steve Patrick

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Why Outsourcing Nearshore is Beneficial for Companies

April 8, 2022 •Steve Patrick

woman on the phone

4 Proven Ways to Improve Net Promoter Score

November 19, 2021 •Steve Patrick

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"Because That's The Way We Have Always Done It"

April 16, 2019 •Steve Patrick

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